HOW TO REGISTER FOR GRUNDFOS DOUBLE WARRANTY
All eligible Grundfos pumps* purchased must be registered in-store at either the Rockhampton Branch or Mackay Branch of Dowdens Pumping & Water Treatment (Grundfos Authorised Dealers) from which the pump is purchased from in order to qualify for DOUBLE WARRANTY. Please be aware that there is no other way to register eligible pump* purchases for DOUBLE WARRANTY!
Once a Grundfos product has been successfully registered in-store by Dowdens Pumping & Water Treatment (Mackay or Rockhampton Branches), customers will receive an email confirmation of the registration sent to their nominated email address. A copy of this confirmation must be kept, in addition to the original Tax Invoice as proof of purchase.
* BELOW IS AN OVERVIEW OF THE ELIGIBLE GRUNDFOS PUMPS:
Wesfarmers Resources, a significant Australian producer of metallurgical coal engaged Dowdens Pumping & Water Treatment's Industrial Workshop [Mackay branch] to deliver fast-turnaround servicing to a large selection of DAVEY Water Products Vertical Multistage In-Line Pumps [pictured below] that are used onsite at their Curragh Coal Mine, located 30km north of Blackwater in Central Queensland. This servicing project presented a number of challenges for the Dowdens Mackay Industrial Workshop, none more important than the tight timelines in which these repairs needed to be completed.
These DAVEY Vertical Multistage In-Line Pumps play a crucial role in the operation of the mine as they are used in various dewatering applications and also to boost supply of water to all of Curragh Coal Mine's various processing areas - including the vitally important Coal Handling & Preparation Plant (CHPP). Wesfarmers are supremely confident in having their pumps serviced by Dowdens Pumping, because after many years of working together they know Dowdens always aim to provide the sale / service of suitable pumps that maximise service life and minimise power usage and downtime. Improving levels of equipment utilisation whilst reducing planned / unplanned maintenance downtime increases the overall productivity of a coal mine.
Wesfarmers Curragh Coal Mine is an open-cut coal mine that provides metallurgical coal for export markets and supplies steaming coal to the Queensland Government's Stanwell Corporation under a long-term contract. Stanwell operate two major electricity generation assets, the Stanwell Power Station located in Central Queensland and the Tarong Power Station, located in the South Burnett, Southern Queensland. Wesfarmers Curragh Coal Mine has a well-established and geographically diverse customer portfolio with a number of long-standing relationships with world-leading steel-makers.
Like with any pump that arrives to Dowdens Pumping - Mackay's Industrial or Domestic Workshop, these Davey VM Vertical Multistage In-Line Pumps were serviced using Dowdens established workshop repair procedures. It was these established procedures and highly regarded workmanship that prompted Wesfarmers Resources to award Dowdens this important servicing contract. Dowdens Pumping - Mackay are so confident in our Workshop Servicing Capabilities we offer a "12 MONTH WORKMANSHIP GUARANTEE" for any service completed in-house - this is by-far the best guarantee available in or around Mackay, QLD. All pumps were successfully serviced and returned to site within Wesfarmers specified deadlines, meaning less downtime for Curragh Mine's related water infrastructure.
A very brief synopsis of this projects Key SERVICING Procedures are listed below:
Since opening in Mackay back in 1973, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. Dowdens services now cover all aspects of water engineering and fluid handling resource management for the residential, commercial / industrial, agricultural and mining sectors. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems! CLICK HERE TO LODGE AN ONLINE PUMP SERVICE REQUEST, OR REQUEST AN OBLIGATION FREE QUOTE.
Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.
Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.
There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.
Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.
Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.
If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!
Following on from the successful construction and commissioning of the Coppabella Water Treatment Plant Aurizon Holdings Limited engaged Dowdens Pumping & Water Treatment [Mackay & Brisbane Branches] to deliver a much needed Sewage Treatment Plant (STP) Upgrade at their Coppabella Township, located on the Goonyella Rail Corridor (the world's largest metallurgical coal rail system) - 159 kilometres South West of Mackay, QLD. The Coppabella STP Upgrade project entailed the addition of an Ultra-Filtration (UF) 'Polishing' Plant onto the existing STP. Dowdens new UF 'Polishing' Plant can produce up to 180 kL/day of treated Class A effluent.
The township of Coppabella was primarily designed and built to service the junction of two railway lines (one from Goonyella Coal Mine and one from Saraji Coal Mine) and to provide accommodation to the regions coal mine workers in work depots. The town is wholly owned and operated by Aurizon Holdings Limited and contains: stations, residences, single-quarters, work depots, hotel, a shop, swimming pool, football oval, caravan park, school, ambulance, fire brigade, the recently completed Dowdens whole-of-town Water Treatment Plant and of course the upgraded Sewage Treatment Plant which is now capable of producing 180kL of treated Class A effluent per day for above ground irrigation applications. The local Coppabella Golf Course is one area where this treated effluent is used for irrigation.
After successfully completing various projects for Aurizon Holdings Limited, Dowdens won the tender to provide the process design together with equipment supply, civil construction, installation, commissioning and training for the STP plant operators. The construction phase of the project began with extensive civil works being undertaken to raise the ground level for the new STP components. The pre-existing STP has historically been subject to flooding during heavy rainfall events due to the sites proximity to the local creek. Upon surveying the sites substrate a water table was discovered 1m below ground level.
Working with local Civil Engineers Cardno a substantial foundation was designed / laid to ensure the new buildings, plant components and 4,000 tonne water tank would be stable and remain above the flood plain even during heavy rainfall. Once foundations were laid Dowdens began construction of the 400,000L lined stainless steel water tank, new building to properly house the STP process equipment, an operators office, laboratory facilities and a back-up generator used to power the entire STP in the event of power loss.
After extensive effluent testing and thorough examination of the existing STP process a UF 'Polishing' Plant was designed by Dowdens inhouse Water Treatment Engineering Dept. capable of processing up to 180kL of partially treated sewage effluent per day. The partially treated sewage effluent was rated as Class C and needed to be treated to an acceptable level (Class A) to then be used for above ground irrigation. This treatment process consists of three stages of filtration and sterilisation, including UF. This three-stage process runs as follows:
When the treated effluent arrives in the 400kL stainless steel tank a recirculation system pumps it through a chlorine analyser and back to the treated effluent tank. The chlorine analyser then controls the residual free chlorine level in the treated water and will start / stop a chemical dosing pump as required to maintain the pre-set residual free chlorine level.
Each of the GMF, UF and ACF processes are periodically backwashed and cleaned, with residual waste being fed to a nearby buffer dam where chlorine is allowed to dissipate. Based on the level in the buffer dam and the level in the treated effluent tank, the water may then be returned to the pump station at the front of the STP for reprocessing.
With a history of successful installations over the past 20 years throughout the Queensland Mining Sector Dowdens Pumping & Water Treatment have the ability to expertly design / manufacture / install and commission specialised pumping and water treatment solutions that are built primarily in-house & onsite to client's specific unique requirements. The Coppabella STP Upgrade project is yet another example of Dowdens unparallelled capability to deliver specialised long-term engineered fluid handling solutions from project inception through to final commissioning / handover.
Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.
The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.
The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.
Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.
For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.
Dowdens Pumping & Water Treatment's Rockhampton branch were engaged by local beef cattle graziers Kurrajong Pastoral (located near Springsure, QLD) to deliver a GRUNDFOS RSI Invertor Solar Pumping System at the Crystal Plains property to supplying onsite bore water to the property's many beef cattle watering troughs. Crystal Plains is a 3,018ha (7,458 acre) Springsure buffel grass property located 52km south of Emerald and 22km north of Springsure. The property comprises 10 dams, three bores, 14 grazing paddocks, plus several holding paddocks and water squares.
Dowdens Pumping - Rockhampton began the design of this solar pumping system with a site visit to record the height / depths of bores and to meet with the customers and garner their exact requirements for this system. Although not required for this particular bore inspection, Dowdens can offer our customers affordable Borehole and Drain inspection services using a range of Wireline Cameras. Our Wireline Cameras can operate up to a depth of 100m and deliver our customers high-resolution video and images straight to laptop / USB.
Once the proposal had been accepted, the Dowdens Industrial Workshop began sourcing the 18 x 270 Watt Solar Modules that were to be attached to 3 x 6 Module Fixed Post Array Frames. As an Authorised Grundfos Distributor Dowdens Pumping - Rockhampton were able to confidently recommend a Grundfos RSI Inverter together with the efficient SP7-17 415V Submersible Pump to be mounted and installed on this solar pumping system. The system pumps directly from a bore to an elevated position on Crystal Plains where the customer is then able to gravity feed from their established tank farm to the greater majority of his property. On average the pump transfers 50,000L/day.
"We have been working with Mitch Williams and the team from Dowdens Pumping & Water Treatment's Rockhampton Branch for a number of years and have always been happy with their service and back up support. We highly recommend Dowdens Pumping & Water Treatment's Rockhampton Branch and Mitch Williams for all their help with sourcing what we have needed for efficient stock watering systems & solar pumping applications. But it's not just the products, Dowdens have also installed & commissioned all these pumping systems for us. Cheers."
Owner - Kurrajong Pastoral
The existing pump that Dowdens replaced was an old line shaft MONO pump that was operated by Diesel engine. The installation of the new Grundfos solar system lowered ongoing maintenance and operation costs considerably as the clients no longer had to replace the column due to the accumulation of rust. To ensure this wouldn't happen again Dowdens utilised stainless steel and poly pipe in the construction.
Operating costs were lowered via the system utilising a Grundfos Invertor with Sine Wave Filter Isolation Switch together with a tank level pressure switch - meaning the pump would start and stop automatically, only when needed. This automatic operation eliminated the need for the client to regularly drive to the bore to start and stop the pump. This increased pumping efficiency also saved on the overall cost of diesel to refuel the pump. The Grundfos Invertor with Sine Wave Filter Isolation Switch, together with the Grundfos SP7-17 415V Submersible Borehole Pump were pre-wired on a custom-fabricated steel mounting frame to enable easy 'plug & play' installation. Dowdens supplied 5km of poly pipe for both the tank fill line and the gravity feed lines.
Dowdens Pumping & Water Treatment's Rockhampton branches design philosophy for this project was: Cost Effectiveness - Innovation - Ease of Installation - Simple & Effective Pump Operation - System Reliability & Reduced Ongoing Maintenance. The entire Grundfos RSI Solar Pumping System was designed, manufactured, installed and commissioned on time and within budget.
Kurrajong Pastoral's Crystal Plains Solar Pumping System - Key Components:
As an Australian owned company that began life in 1973 selling and servicing agricultural pumps, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for solar pumping and water treatment systems!
Here are two videos taken from the latest series of 'Irrigation Efficiency' Case Studies produced by the Dowdens Pumping & Water Treatment Agriculture Department.
The first video illustrates the remarkable energy and water use savings that have resulted from a Valley Polyline Pivot installation at Tony Bugeja's local Mackay Sugar Cane Farm located in Homebush, QLD.
The second video illustrates the considerable energy and water use savings that have resulted from a Variable Speed Drive Irrisys irrigation system working in conjunction with a Valley Centre Pivot and Davey pump on John Fox's 300ha Sugar Cane Farm located in Wagoora, QLD.
Longreach Regional Council recently engaged Dowdens Pumping & Water Treatment's Mackay & Rockhampton branches to manufacture and install a specialised pool water treatment system for the Yaraka Community Pool in Yaraka (a small town in Central West Queensland located 220 kilometres south of Longreach).
This project began with Longreach Regional Council asking for tender submissions to fully upgrade the Yaraka's Pool onsite filtration & treatment systems. Dowdens Pumping & Water Treatment was successful in winning the tender thanks to our price competitiveness, delivery times and unique in-house fabrication capabilities. On hearing about the tender a representative from the Dowdens Rockhampton branch immediately attended the pool to properly assess and quote the job. It quickly became apparent that a specialised filtration system was needed due in part to the pools remote location (limiting the possibility of regular system servicing), and the extreme weather patterns (high temperatures, dust storms & limited / sporadic rainfall) experienced in Central QLD.
Dowdens then set about designing the new filtration system utilising inhouse Engineering, Workshop Fabrication & Mobile Pool Servicing Departments. The end result was a unique twin-filtration systems that was mounted onto a fabricated galvanised skid to aid in maneuverability, ease of installation & transportation. The skid base was fabricated specifically to fit the existing shed onsite.
Having all the system components plumbed up on a single sturdy base made installation easy as only the Pump Inlet, Pool Water Return and Wastewater Pipes needed to be connected and the system was ready to go. The skid comprised 2x Pool Glass Media Filters, 2x Pool Pumps and 2x Salt Water Chlorinators. The Salt Water Chlorinators are fully automated allowing for round the clock (controlled via sensors) pH and chlorine / acid dosing together with chlorine generation. This has drastically reduced the need for regular onsite water testing and manual chemical dosing at the community pool. On Dowdens recommendation Longreach Regional Council also purchased a Dolphin Robotic Pool Cleaner which has noticeably improved the pools cleanliness.
All design, manufacture, delivery and installation / commissioning was successfully completed by Dowdens well within Longreach Regional Council's delivery deadline of six weeks.
The Yaraka Community Pool is now clean and ready for summer. The new equipment Dowdens supplied has reduced the need for costly regular maintenance whilst improving the automation of the pools chlorine levels - keeping the pool sanitised and chemically balanced at all times is extremely important for any community pool. Dowdens Pumping & Water Treatment's design philosophy for this project was simple: Cost Effectiveness - Ease of Installation - Simple & Effective System Operation - System Reliability & Delivering Greatly Reduced Ongoing Maintenance Requirements.
Yaraka Community Pool Filtration System ~ Key System Features & Components:
Long-term customers Michelmore Grazing Company have recently purchased seven solar powered pumping systems from the Dowdens Pumping & Water Treatment Mackay branch. All the solar systems supplied are used to pump water from onsite bores to poly water storage tanks, to then feed the properties multiple cattle water troughs. Some existing bores were used to replace dated diesel setups / windmills, along with some new bores being added to increase the total number of watering points for the cattle. Michelmore Grazing Co. purchased three Solar Pumping Systems for Fort Cooper Station and another four systems installed at Kainga Station.
This 6 month project saw Dowdens Mackay source, supply, install and commission a number of GRUNDFOS & MONO solar pumps, a MONO 2400 WATT Solar System (all used in conjunction with solar panels / frames) and undertake repairs on an existing Mono Diesel Pump system at Michelmore Grazing Co.'s Fort Cooper and neighbouring Kainga Stations (Nebo, QLD). The repairs carried out on the existing Diesel Driven Mono Helical Rotor Bore Pump involved replacing the rusted head housing with this pump now being used as a back-up for one of the new Solar Pumping Systems.
The high-quality GRUNDFOS & MONO Solar Pumping Systems have already delivered Michelmore Grazing Co. notable cost savings via a reduction in diesel fuel usage and a significant decrease in the need for ongoing diesel motor maintenance. Michelmore Grazing Co. now saves both time and money by not having to undertake laborious daily checks on the diesel pump sets fuel levels.
As a company that has built its foundation from the servicing and development of agricultural pumps and water treatment technology / applications, Dowdens Pumping & Water Treatment have the experience to engineer a solution to suit any agricultural application. For over 40 years Dowdens have been providing customers with solutions-based technology - designed to improve efficiency, reduce downtime and increase longevity of products and systems. Dowdens provide affordable and efficient solar pumping solutions to help combat ever increasing electricity prices. From stock watering systems through to large scale broad acre irrigation our dedicated sales, installation and service crews have you covered. All systems are expertly designed to suit any site specifications, utilising a variety of efficient engine and electric pump units.
Key Project System Features:
FORT COOPER SOLAR SYSTEMS
One Mile Bore:
KAINGA SOLAR SYSTEMS
Cattle Creek Bore:
Downer EDI Mining [a division of Downer EDI Limited] has engaged Dowdens Pumping & Water Treatment [Brisbane] to design, manufacture, install and commission a Heavy Vehicle Wash Bay and associated plant treatment equipment at the Meandu Coal Mine located in Tarong, South East Queensland.
Since January 2013 Downer EDI Mining has been providing mining services at Meandu Mine as part of their long-term rolling contract with TEC Coal Pty Ltd, a wholly owned subsidiary of Stanwell Corporation Limited. Downer provides a total mine service to TEC Coal, including mine management, planning, drilling, overburden removal (including dragline and truck-and-shovel operations), coal mining, coal processing, rehabilitation, and maintenance of mobile and fixed plant.
Downer EDI's Heavy Vehicle Wash Bay project tender was won primarily due to Dowdens ability to expertly design / manufacture / install and commission specialised equipment, built in-house & onsite to meet our specific client's unique requirements. With a history of successful installations over the past 15 years within the Queensland Mining Sector, Dowdens is Queensland's premier pumping & water treatment organisation.
Downer's project brief to Dowdens Brisbane was for the design / manufacture / installation and commissioning of a Heavy Vehicle Wash Bay capable of processing a minimum of 5 vehicles per day, with each vehicle taking approximately 1 hour to wash. Meandu Mine required this new Heavy Vehicle Wash Bay to be constructed after the mine had recently purchased a fleet of new generation trucks (KOMATSU 830E Trucks) which are considerably larger in size compared to their existing fleet.
To ensure Meandu Mine continued to meet their Environmental Discharge requirements Dowdens designed and incorporated 4x Settling Pits & 3x Oily Water Separators into the construction of the Heavy Vehicle Wash Bay. In Queensland it is a legal requirement for mine sites to treat (separate) any sludge or oil from any waste water coming from a Heavy Vehicle Wash Bay.
Pictured below you can see the 4x large Settling Pits (empty) that are used to catch / store (via gravity feed) waste water from the Wash Pad area. The waste water generally contains some grease, oil, coal fine and soil (mud). The coal fine, mud and other solid particles washed off the trucks is allowed to settle to the bottom of the Settling Pits - the pits are then intermittently emptied by a Bobcat excavator.
The waste water (still containing grease and oil) is pumped from the Settling Pits via progressive cavity pumps into 3 individual 'Oily Water Separators' to remove the remaining contaminants. Once the waste water has been through this treatment stage it is pumped back into Meandu Mine's network of onsite holding dams to be used in other site extraction and processing applications.
Dowdens design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple Plant Operation - Plant Reliability & Reduced Maintenance.
Key Project System Components are listed below (click for component specs):