HOW TO REGISTER FOR GRUNDFOS DOUBLE WARRANTY
All eligible Grundfos pumps* purchased must be registered in-store at either the Rockhampton Branch or Mackay Branch of Dowdens Pumping & Water Treatment (Grundfos Authorised Dealers) from which the pump is purchased from in order to qualify for DOUBLE WARRANTY. Please be aware that there is no other way to register eligible pump* purchases for DOUBLE WARRANTY!
Once a Grundfos product has been successfully registered in-store by Dowdens Pumping & Water Treatment (Mackay or Rockhampton Branches), customers will receive an email confirmation of the registration sent to their nominated email address. A copy of this confirmation must be kept, in addition to the original Tax Invoice as proof of purchase.
* BELOW IS AN OVERVIEW OF THE ELIGIBLE GRUNDFOS PUMPS:
Anglo American's Australian Coal division engaged Dowdens Pumping & Water Treatment [Mackay] to deliver 8 specialised underground pumping PODs used for various dewatering applications at their Grosvenor Coal Mine, located 190km southwest of Mackay in Moranbah, Central Queensland.
The Grosvenor mine is a developing underground longwall operation that makes up part of Anglo American's plan to triple hard coking coal production at their Moranbah mine sites. Located next to their existing Moranbah North coal mine, Grosvenor is set to produce up to 5 million tonnes of hard coking coal per annum for export. The Grosvenor mine utilises a 10km overland conveyor to transport high-quality metallurgical coal to the Moranbah North Coal Handling & Preparation Plant.
Construction on Anglo American's $1.95 billion Grosvenor longwall project began back in January 2013, with the development celebrating a number of industry firsts including being the first underground coal mine in Queensland to use a tunnel boring machine to develop the drifts, or access tunnels, in coal mine development. Anglo American aimed to have the Grosvenor mine raise the bar for onsite system and production efficiency - making the supply of unique underground POD pumping systems a perfect match for Dowdens Pumping & Water Treatment's experienced Engineering Department.
Dowdens Engineering Department's comprehensive abilities have been on the radar of many Central Queensland/Bowen Basin mines for some time through direct contact and working with industry leading consulting engineering firms. Dowdens ability to expertly design/manufacture/install and commission unique equipment built to specific client needs, together with a history of successful installations over the past 15 years in the Bowen Basin has positioned the business as Queensland's premier pumping & water treatment organisation.
Underground Pumping PODs are used in mines as part of the site water management process. Mine water is collected from sumps and wet areas by Wilden air operated diaphragm pumps and delivered to PODs where water level sensors then activate the pump and transfer the collected mine water to a mains pump station, underground storage dam or directly out of the mine portal. Mine water is typically dirty with coal fine, rocks and dirt; therefore slurry pumps are needed to handle such water. PODs can be located in hazardous areas and can be fitted with Flame proof motors and motor controllers with PLC (Programmable Logic Controllers) and SCADA (Supervisory Control and Data Acquisition).
The Grosvenor mine site requirements meant each POD needed to have a 200kW power rating. With the site's physical constraints (i.e. the underground mined roof height and width, as well as the site lifting equipment for transporting) meant careful consideration was required for the overhung load whilst transporting this equipment. Capacity of a standard Dowdens POD is 4m3 with a 110kW motor, however with the larger flow rate required to and from the POD meant a 6m3 capacity working volume was needed. Bigger capacity and higher duty equated to a larger size motor and pump, more robust steel framework and additional accessibility for scheduled servicing.
Dowdens standard POD design incorporates a dirty water receiving area. This area, integral to the main hopper (container for collection of bulk material such as rock or soil), ensures particles that are too large for the pump to digest and transport are separated and manually removed periodically ensuring trouble free pumping.
Pumps selected by Dowdens for this harsh duty were Stalker 400SHD model with mechanical seals, seal lubrication and cooling. Motors selected were WEG brand Flameproof mine spec motors. The control for the pumps is a flameproof 200kW model with PLC and HMI (Human Machine Interface) screens. The controller starts and stops the pump, whilst also monitoring for faults and relaying important information to the mine surface via SCADA. Dowdens PODs built for the Grosvenor mine have the ability of easily interchanging the motors/pumps for differing duties. These will be identified as 200kW and 132kW cassettes. To accommodate this change the Main Control Unit (MCU) has the capacity to operate at either 200kW or 132kW with only slight changes to load controls.
The larger size and the flexibility to change the duty, together with Dowdens strategic POD site placement advice has enabled Anglo American less manoeuvring of the POD through development, saving costly underground labour and downtime. Without reliable pumping the mine's production slows/halts causing delays and safety issues which cost the mine many thousands of dollars each day. It was imperative the system worked and was extremely reliable. This project was delivered on time and within budget. Key project system components are listed below:
Unique features specific to the 8x Underground Dewatering Grosvenor PODs included:
Key Project Features:
Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.
Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.
There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.
Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.
Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.
If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!
Dowdens Pumping & Water Treatment have successfully designed, installed and commissioned a specialised Ultraviolet filtration system for the Queensland Health Mackay Renal Unit.
Project Requirements: The original system operated by pumping town water to individual filtering stations where the water would pass through a 5 micron, 1 micron and carbon filter on its way to the dialysis machine (which has an internal reverse osmosis filter).
The issue Dowdens faced was the original system filters were only lasting between 5 - 15 hours, and by this stage they were black and needed to be replaced!
After reviewing detailed water test results, Dowdens designed a compact, reliable system where the existing pump was upgraded, a water softening unit was added to remove iron, calcium and manganese. Large cartridge filters were also installed to pre-filter the water before it entered a dedicated UV steriliser.
Using the above system the Mackay Renal Unit now only needs to replace the systems filters every 7 to 10 days - saving thousands of dollars in ongoing system maintenance costs!
Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.
The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.
The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.
Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.
For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.
Peabody Energy Australia have engaged Dowdens Pumping & Water Treatment's [Mackay] Engineering Department & Fabrication Workshop to deliver a Specialised Pontoon Pumping System for use at their Moorvale Coal Mine, located 156 kilometres South West of Mackay, QLD. This project presented a number of challenges for the Dowdens Mackay engineering and fabrication staff, including but not limited to an extremely tight delivery timeline of only 8 weeks!
Peabody Energy's Moorvale Mine is an open-cut coal mine that produces low-volatile pulverized coal injection (PCI) coal, coking coal and thermal coal for export markets. The Moorvale Coal Mine is particularly challenging for its operators due to the coal seam being quite narrow with a number of fault lines. This requires excavators often having to work in confined areas. The three piles that make up the Moorvale coal seams are mined independently of each other.
Dowdens Specialised Pontoon Pumping System was needed to provide Peabody Energy more reliable access to good quality Raw Water from an on-site dam. This raw dam water was then to be pumped directly to the onsite Coal Handling & Preparation Plant (CHPP). The existing supply water was limited and of poor quality. Dowdens new pontoon pumping system allowed for an increased volume of water to be pumped from a dam containing higher quality raw water. Subsequently the Specialised Pontoon Pumping System that Dowdens supplied has helped facilitate an improvement in the CHPP's daily operations.
"This particular project had a tight lead & build delivery timeline (approximately 8 weeks). During this time Dowdens were in regular contact with us, the project coordination and regular contact I received from Dowdens Engineers enabled me to better plan for the delivery and installation of the gangway and pontoon, which required a 100 tonne crane to be booked and ready onsite for the unloading and installation.
Dowdens Engineering Department was prompt and professional in helping resolve revisions in the project scope. The design and the way the pontoon was packaged and delivered added to the "Zero Incidents" achievement during the installation of the Pontoon on site. I was satisfied with the product, price and customer service provided by Dowdens Pumping & Water Treatment - Mackay"
This project required both Dowdens Engineering Dept. & Fabrication Teams to deliver an innovative solution not previously attempted in-house. It was the first time Dowdens had manufactured 12m length gangways or a pontoon with a total weight of over 6 tonne. The total pontoon weight includes all steel work, flooring, pumps, piping etc. and is displaced using HDPE (high density polyethylene) Floats. The longest gangway Dowdens had supplied previously measured 8m in length, with the largest pontoon previously fabricated weighing in at 4.5 tonnes.
The new system meant Dowdens existing in-house designs had to be modified / improved with new floats being selected in order to safely carry the increased platform weight. Additional weight saving measures were implemented by Dowdens Engineers such as the use of light weight / high strength aluminium mesh flooring.
The timeline to design this pontoon pumping solution, manufacture the components and have them delivered to site was extremely tight. Engineering - Concept Design - Drawings & In-House Fabrication of the unique Pontoon Pumping System was completed & delivered to Moorvale Mine within their specified 8 week time frame!
No other pumping / manufacturing / engineering firm in Queensland are able to deliver such an all-encompassing product solution within the above mentioned time-frame.
Dowdens design philosophy for this project was: Fast Turnaround - Cost Effectiveness - Ease of Installation - Simple Plant Operation - Plant Reliability & Reduced Maintenance.
Key Project Features:
Dowdens Pumping & Water Treatment are proud to announce securing Australia-wide exclusivity of the MIRACELL Rotating Biological Contactors (RBCs) Sewage Treatment Systems. MIRACELL RBCs are the systems are most preferred globally by customers who clearly understand the economic value in purchasing an expertly designed and professionally built Sewage Treatment System!
MIRACELL RBC Sewage Treatment Systems are fully automatic, modular designed Rotating Biological Contactor (RBC) treatment systems specifically designed for sewage treatment applications in capacities ranging from 50 to 20,000 equivalent people (treatment of between 10m3 up to 4000m3 / day). Representing the ultimate in Sewage Treatment Systems, a MIRACELL RBC consumes as little as one fifth of the electricity and requires as little as one third of the space of its competitors based on the activated sludge technology.
Having exclusive rights to MIRACELL RBCs has increased Dowdens capacity to design, supply, install and service large scale Sewage Treatment Systems suitable for use by municipalities, caravan parks, mining camps and a wide range of other commercial / industrial sites where onsite sewage treatment is needed.
Dowdens Pumping & Water Treatment employs an experienced team of WTP and STP Project Specialists comprising of Mechanical and Process Engineers, Project Managers, Draftsmen with 3D Autocad skills and qualified installation and service crews, together with our in-house workshop facilities for the fabrication of steel and stainless steel skids and bases, Dowdens has little to nil reliance on outside contractors when delivering complex Water and Sewage Treatment systems - in essence we are a 'one-stop pumping, water and sewage treatment shop'.
Examples of Dowdens Water and Sewage Treatment projects:
Dowdens Pumping & Water Treatment [Mackay] have delivered yet another High Profile Soft Hose Boom Irrigator to a local Ilbilbie Sugarcane Farmer. Longtime Dowdens customer Brian Stevens operates a number of sugarcane farms in and around Ilbilbie, QLD. Due to lack of rainfall during the 2014/15 growing season, and a desire to lower his overall irrigation costs Brian decided to purchase a RAINSPAN SB2000 High Profile Soft Hose Boom Irrigator to better facilitate the irrigation of his cane.
Wanting to purchase his new irrigator from a dependable Queensland business Brian contacted the Dowdens Mackay Agricultural Sales Team - one of the most experienced Ag sales teams in Australia, with over 125 years of combined irrigation system design and operational experience between them. As a company that has built its foundation on the servicing and development of agricultural pumping systems, Dowdens Pumping & Water Treatment have the experience to engineer a solution to suit any agricultural application.
Jeff Roberts from the Dowdens Mackay Agricultural Sales Team visited Brian's farm on a number of occasions to investigate, design and then match an irrigator and irrigation plan to best suit the 121ha property. Taking into consideration the terrain, the farms location (near the coastline - a high wind region), existing pump capabilities and source water availability shortages Jeff suggested Brian purchase a RAINSPAN SB2000 93m High Profile Soft Hose Boom Irrigator.
Sugarcane farmer Brian Stevens had for some time wanted to shift away from high pressure irrigation at his Ilbilbie farm, this was due in part to the high coastal winds the property endures year round playing havoc with his irrigation sprinklers. High pressure irrigation was no longer viable for this particular farm as it equated to water was being blown off crop, Brian's associated pumps working hard to deliver high pressure source water to existing soft hose irrigators and excessive mains power being consumed to run said pumps.
Moving from high pressure sprinklers to a low pressure RAINSPAN SB 2000 Dowdens has been able to deliver Brian considerable savings with his overall irrigation costs. The RAINSPAN SB2000 only requires approximately half the pressure to run compared to the previous high pressure irrigators. This has seen between a 30% - 40% decrease in farm irrigation electricity costs.
The low pressure RAINSPAN SB2000 Boom is far less susceptible to high winds, meaning Brian now has the potential to irrigate day or night, regardless of wind conditions. Essentially doubling his irrigation potential each day (the previous high-pressure system needed to be shut down during high winds experienced each night).
The RAINSPAN SB2000 Boom was found to be between 15% - 25% more efficient with its water application uniformity and distribution compared to the previous high pressure sprinkler irrigators. Simply put, Brian can now irrigate his sugarcane in a more cost-effective manner, utilising the limited water available to him more efficiently.
The RAINSPAN SB2000 is an extremely efficient and reliable low pressure irrigator that when installed and operated correctly saves farmers water, energy, time and money whilst increasing overall farm yields.
Key RAINSPAN SB2000 Boom Irrigator features listed below:
For well over 40 years Dowdens Pumping & Water Treatment have been selling & servicing irrigation products throughout Central & Northern Queensland - designing each and every system to improve farming efficiencies, reduce downtime and increase the longevity of pumps / irrigators. CONTACT US today and let us help improve your farms productivity while lowering your overall irrigation operating costs!
Wilmar Sugar Australia Limited employed Dowdens Pumping & Water Treatment [Mackay] to deliver a broad acre irrigation system at their Gibson Creek sugarcane farm. Wilmar Sugar Australia Limited is Australia's largest raw sugar producer and one of the top 10 producers in the world.
The Gibson Creek sugarcane farm has a total area of 2,000ha, with works completed by Dowdens to date delivering irrigation to over 750ha of sugarcane - this project is still ongoing with the aim to irrigate the full 2,000ha upon completion. The broad acre irrigation system was designed, sourced, installed and commissioned by the Dowdens Pumping & Water Treatment Agricultural Sales Team, which has over 125 years combined agriculture irrigation experience.
The system is required to pump water stored in Wilmar's onsite dam (which when completed will hold a total of 2,000ML) to various irrigation devices watering 2,000ha of sugarcane.CLICK IMAGES TO VIEW FULL PROJECT GALLERY
To date the project has seen the team at Dowdens construct, install and commission six Valley Center Pivot Irrigators, with spans ranging from 520m down to 410m, and three hard hose poly line traveling irrigators.
Water for the irrigation system (sourced from Wilmar's 2,000ML onsite dam) required Dowdens to lay an extensive network of poly and PVC mains pipework ranging from 500mm to 150mm in diameter. In total over 12kms of mains pipe has been laid so far.
The entire system is gravity fed from the large onsite dam with a 6-cylinder John Deere diesel engine centrifugal pump feeding the six pivots, and three IVECO-Caprari multistage diesel booster pumps [pictured below] kicking in to raise mains pressure when water is required at the three hard hose poly line travelling irrigators.
The entire project was overseen and managed by Glenn Agnew from the Dowdens Pumping & Water Treatment [Mackay] Agricultural Sales Team.
Key Project Features:
Arabon Seafoods employed Dowdens Pumping & Water Treatment [Mackay] to deliver a broad acre irrigation system watering their cattle feed pasture located in Bowen, QLD. Arabon Seafoods are a proud Queensland small business specializing in the sale and export of locally sourced live, chilled and frozen seafood.
Dowdens designed an efficient energy and water use irrigation system for Arabon Seafoods that utilises a Valley Two-Wheel-Linear Irrigator - the ideal irrigator for smallholder growers with limited access to electricity - together with a Nelson S3000 Spinner Sprinkler Package, Nelson 110VAC Shut-Off Valve, Valley Autopilot GPS Ready Control Panel and a Yanmar 10kVa 3-Phase Diesel Generator Set.
The Valley Two-Wheel-Linear Irrigator is a fairly standard machine in it's configuration but it's application to Arabon's cattle feed pasture is a departure from local practice. Most irrigation in this region is normally provided by low pressure boom type irrigators which are far less efficient in regards to energy and water consumption when compared to the Valley machine.
The system is required to pump water directly from onsite bores to the Valley Two-Wheel-Linear Irrigator watering 3.5 ha of cattle feed pasture. The irrigator's purpose is to provide water to a 'baleable' hay crop which is periodically onsold to local graziers as stock feed. The installation of a Valley linear irrigator has greatly reduced the number of irrigation runs that Arabon Seafoods has previously undertaken with their smaller boom type irrigator to water the same area of crop. Valley Two-Wheel-Linears deliver the ability to easily tow or swing the machine around to cover more acres.Valley's 'easy to operate' Valley Autopilot GPS Ready Control Panel has enabled other Arabon Seafoods personnel to operate the irrigator which had always proved difficult in the past using a more dated irrigator. The GPS Ready Valley Autopilot Control Panel allows linears to automatically perform functions similar to a center pivot. The AutoPilot Linear measures the lateral position and direction of travel of the linear, allowing functions to be easily programmed to run automatically.
Dowdens Pumping & Water Treatment [Mackay] are the sole Valley Irrigation Master Dealers for the Mackay / Whitsunday region enabling the best possible pricing and unmatched product support for all of our customers.
Arabon Seafoods contacted Dowdens Mackay in mid-2015 and requested a site visit and quote. Within a week the Dowdens Ag Sales Team were onsite taking measurements and discussing options with the business owners. A system was designed to suit the area and application, and the quote was delivered. Arabon Seafoods was happy with the design and pricing and instructed Dowdens they would budget for this system in 2016.
Fast forward to mid-2016, working closely with the business owners Dowdens had successfully refined the quote and sourced all materials to be supplied. The purchase order arrived with Dowdens in late May 2016 - the irrigator was delivered to site on Friday 24th of June. The installation commenced Monday 27th of June and the machine was fully operational and commissioning was completed by Wednesday 29th of June.
Dowdens Pumping & Water Treatment's design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple & Effective System Operation - System Reliability & Delivering Reduced Ongoing Maintenance Requirements.
The entire project was overseen and managed by Brett Hayes from the Dowdens Pumping & Water Treatment [Mackay] Agricultural Sales Team.
Key Project Features: