HOW TO REGISTER FOR GRUNDFOS DOUBLE WARRANTY
All eligible Grundfos pumps* purchased must be registered in-store at either the Rockhampton Branch or Mackay Branch of Dowdens Pumping & Water Treatment (Grundfos Authorised Dealers) from which the pump is purchased from in order to qualify for DOUBLE WARRANTY. Please be aware that there is no other way to register eligible pump* purchases for DOUBLE WARRANTY!
Once a Grundfos product has been successfully registered in-store by Dowdens Pumping & Water Treatment (Mackay or Rockhampton Branches), customers will receive an email confirmation of the registration sent to their nominated email address. A copy of this confirmation must be kept, in addition to the original Tax Invoice as proof of purchase.
* BELOW IS AN OVERVIEW OF THE ELIGIBLE GRUNDFOS PUMPS:
Dowdens Pumping & Water Treatment have successfully designed, installed and commissioned a specialised Ultraviolet filtration system for the Queensland Health Mackay Renal Unit.
Project Requirements: The original system operated by pumping town water to individual filtering stations where the water would pass through a 5 micron, 1 micron and carbon filter on its way to the dialysis machine (which has an internal reverse osmosis filter).
The issue Dowdens faced was the original system filters were only lasting between 5 - 15 hours, and by this stage they were black and needed to be replaced!
After reviewing detailed water test results, Dowdens designed a compact, reliable system where the existing pump was upgraded, a water softening unit was added to remove iron, calcium and manganese. Large cartridge filters were also installed to pre-filter the water before it entered a dedicated UV steriliser.
Using the above system the Mackay Renal Unit now only needs to replace the systems filters every 7 to 10 days - saving thousands of dollars in ongoing system maintenance costs!
Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.
Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.
There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.
Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.
Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.
If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!
Anglo American's Australian Coal division engaged Dowdens Pumping & Water Treatment [Mackay] to deliver 8 specialised underground pumping PODs used for various dewatering applications at their Grosvenor Coal Mine, located 190km southwest of Mackay in Moranbah, Central Queensland.
The Grosvenor mine is a developing underground longwall operation that makes up part of Anglo American's plan to triple hard coking coal production at their Moranbah mine sites. Located next to their existing Moranbah North coal mine, Grosvenor is set to produce up to 5 million tonnes of hard coking coal per annum for export. The Grosvenor mine utilises a 10km overland conveyor to transport high-quality metallurgical coal to the Moranbah North Coal Handling & Preparation Plant.
Construction on Anglo American's $1.95 billion Grosvenor longwall project began back in January 2013, with the development celebrating a number of industry firsts including being the first underground coal mine in Queensland to use a tunnel boring machine to develop the drifts, or access tunnels, in coal mine development. Anglo American aimed to have the Grosvenor mine raise the bar for onsite system and production efficiency - making the supply of unique underground POD pumping systems a perfect match for Dowdens Pumping & Water Treatment's experienced Engineering Department.
Dowdens Engineering Department's comprehensive abilities have been on the radar of many Central Queensland/Bowen Basin mines for some time through direct contact and working with industry leading consulting engineering firms. Dowdens ability to expertly design/manufacture/install and commission unique equipment built to specific client needs, together with a history of successful installations over the past 15 years in the Bowen Basin has positioned the business as Queensland's premier pumping & water treatment organisation.
Underground Pumping PODs are used in mines as part of the site water management process. Mine water is collected from sumps and wet areas by Wilden air operated diaphragm pumps and delivered to PODs where water level sensors then activate the pump and transfer the collected mine water to a mains pump station, underground storage dam or directly out of the mine portal. Mine water is typically dirty with coal fine, rocks and dirt; therefore slurry pumps are needed to handle such water. PODs can be located in hazardous areas and can be fitted with Flame proof motors and motor controllers with PLC (Programmable Logic Controllers) and SCADA (Supervisory Control and Data Acquisition).
The Grosvenor mine site requirements meant each POD needed to have a 200kW power rating. With the site's physical constraints (i.e. the underground mined roof height and width, as well as the site lifting equipment for transporting) meant careful consideration was required for the overhung load whilst transporting this equipment. Capacity of a standard Dowdens POD is 4m3 with a 110kW motor, however with the larger flow rate required to and from the POD meant a 6m3 capacity working volume was needed. Bigger capacity and higher duty equated to a larger size motor and pump, more robust steel framework and additional accessibility for scheduled servicing.
Dowdens standard POD design incorporates a dirty water receiving area. This area, integral to the main hopper (container for collection of bulk material such as rock or soil), ensures particles that are too large for the pump to digest and transport are separated and manually removed periodically ensuring trouble free pumping.
Pumps selected by Dowdens for this harsh duty were Stalker 400SHD model with mechanical seals, seal lubrication and cooling. Motors selected were WEG brand Flameproof mine spec motors. The control for the pumps is a flameproof 200kW model with PLC and HMI (Human Machine Interface) screens. The controller starts and stops the pump, whilst also monitoring for faults and relaying important information to the mine surface via SCADA. Dowdens PODs built for the Grosvenor mine have the ability of easily interchanging the motors/pumps for differing duties. These will be identified as 200kW and 132kW cassettes. To accommodate this change the Main Control Unit (MCU) has the capacity to operate at either 200kW or 132kW with only slight changes to load controls.
The larger size and the flexibility to change the duty, together with Dowdens strategic POD site placement advice has enabled Anglo American less manoeuvring of the POD through development, saving costly underground labour and downtime. Without reliable pumping the mine's production slows/halts causing delays and safety issues which cost the mine many thousands of dollars each day. It was imperative the system worked and was extremely reliable. This project was delivered on time and within budget. Key project system components are listed below:
Unique features specific to the 8x Underground Dewatering Grosvenor PODs included:
Key Project Features:
Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.
The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.
The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.
Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.
For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.
Dowdens Pumping and Water Treatment have successfully designed, manufactured and commissioned a self-contained Solar Emergency Eye Wash and Safety Shower. The safety station incorporates both safety shower and eye wash facilities, which are supplied from a water tank via a solar powered Grundfos pump.
This unit was designed and manufactured to comply with Australian Standards AS4775-2007.
Dowdens supplied the portable Solar Eye Wash and Safety Shower station to Downer EDI Mining Blasting Services for use at the Rio Tinto Coal Mount Thorley open cut coal mines (located 15km South West of Singleton in the Hunter Valley region of NSW).
Project's Supply Scope:
Here are two videos taken from the latest series of 'Irrigation Efficiency' Case Studies produced by the Dowdens Pumping & Water Treatment Agriculture Department.
The first video illustrates the remarkable energy and water use savings that have resulted from a Valley Polyline Pivot installation at Tony Bugeja's local Mackay Sugar Cane Farm located in Homebush, QLD.
The second video illustrates the considerable energy and water use savings that have resulted from a Variable Speed Drive Irrisys irrigation system working in conjunction with a Valley Centre Pivot and Davey pump on John Fox's 300ha Sugar Cane Farm located in Wagoora, QLD.
Dowdens Pumping & Water Treatment's Mackay branch was engaged by Anglo American - Moranbah North Coal Mine to design, engineer and build a boost pump station to supply raw water to the longwall area. Dowdens Pumping & Water Treatment designed and built the longwall boost pump station utilising dual variable speed pumps to enable the station to cater for varying duties as the underground workings progress further away from the station.
Anglo American's Moranbah North coal mine began operation in 1998 as an underground longwall mine and currently supplies 4.5m tonne annually of high fluidity premium hard coking coal mainly for export to iron and steel manufacturers in Japan, Korea and Taiwan.
All design, fabrication, installation & commissioning of the longwall boost pump station was undertaken by Dowdens Mackay's in-house Engineering, Fabrication & Workshop Departments and all electrical componentry of the longwall boost pump station was supplied, installed and commissioned by Major Electrical. With a history of successful installations over the past 20 years throughout the Queensland Mining Sector Dowdens Pumping & Water Treatment have the ability to expertly design / manufacture / install and commission specialised pumping and water treatment solutions that are built primarily in-house & onsite to our client's specific unique requirements.
Dowdens dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers enable us to offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems!
"The longwall booster pump station was taken underground into immediate service after only a couple of days. There is normally a one or two month delay with above ground commissioning for all new units. Since the pump powered up after the first run it has not stopped running and is sitting at only 10% duty. The longwall has cut 128,000 tonnes so far which is exceptional. Any future boost pump orders from Dowdens Pumping & Water Treatment will not require any changes to the design or manufacture saving us both time & money."
The pump station boosts water pressure to the longwall currently some 6,000m away. Comprehensive 'pre-challenge' testing was completed prior to the station being transported to site, with all parameters being set during this time. Dowdens internal teams of specialised engineers, CAD draftsmen and tradespeople were able to design and build the station on time and to a tight budget, with Anglo American extremely happy with the work undertaken and product supplied.
Key Pump Station Features:
Total Water Volume Transfer: 30L/sec @ 80m head (currently)
Aurizon Holdings Limited have engaged Dowdens Pumping & Water Treatment [Mackay & Brisbane Branches] to deliver a Water Treatment Plant (WTP) at their Coppabella Township, located on the Goonyella Rail Corridor (the world's largest metallurgical coal rail system) - 159 kilometres South West of Mackay, QLD.
The township of Coppabella was primarily designed and built to service the junction of two railway lines (one from Goonyella Coal Mine and one from Saraji Coal Mine) and to provide accommodation to the regions coal mine workers in work depots. The town was established in three stages, with the first being completed in 1971, the second in 1977 and the third and final stage in 1984. The town is wholly owned and operated by Aurizon Holdings Limited and contains: stations, residences, single-quarters, work depots, hotel, a shop, swimming pool, football oval, caravan park, school, ambulance, fire brigade and of course the new Dowdens Water Treatment Plant which is capable of producing of up to 900kL of potable water per day.
Dowdens engineers and service crews designed, manufactured, installed and commissioned the Coppabella WTP to treat raw water to Australian Drinking Water Standards. As the Principal Contractor Dowdens were provided a set of feed supply water parameters coming into the WTP, and water quality requirements for the delivery of the town's drinking water. From these basics the $2.5 million project came to fruition. The Dowdens WTP replaced the existing water softening plant (located adjacent to the new WTP), whilst future-proofing the growth of the Coppabella township by increasing the WTP's maximum daily drinking water production capacity up to 900 kL/day.
The new WTP is completely automated and user adjustable via the GE Human Machine Interface (HMI) situated in the purpose built site Control Room / Office, minimising the need for direct operator interaction / intervention on-site. A dedicated remote monitoring / alert messaging system was also provided so that in the event of a critical alarm the EDAC 700 RTU will call the WTP Operators advising them of system alarm status via pre-recorded spoken messages.
Security of the WTP site was significantly improved with the establishment of a controlled compound restricting access to authorised personnel only (pictured below). Dowdens also eliminated the need for repetitive manual handling of typical WTP chemical consumables on-site (Salt, Liquid Chlorine and Soda Ash) via the integration of various bulk storage systems.
Dowdens were successful in the tendering process due to:
Dowdens coordinated the design, build and commissioning of the WTP from project inception through to final handover. This included, but was not limited to: preliminary design - detailed design - risk assessments (with client and consulting engineers) - preliminary civil works establishing the site (levelling site) - under boring Peak Downs Hwy for installation of raw water pipeline - installation of all underground services - pouring of slabs - construction of the Ion Exchange (IX) building - installation of process equipment - installation of all interconnecting pipework - electrical installation of control panel and field instrumentation / equipment - commissioning of instruments / equipment - commissioning of PLC program and HMI - successful completion of 'Proof of Performance' testing and all necessary operator training.
The inclusion of a unique Brine generation system was a novel approach that incorporated a salt bulk bag unloader (capable of lifting 1200kg bags - pictured below) and a proprietary piece of equipment from the USA [BRINE ExtremePro]. The IX system is flexible in its design and is capable of producing between 150 - 900 kL/day of potable water with the IX system constantly analysing and compensating for variations of incoming bore water hardness levels.
The existing water softening plant (located adjacent to the new WTP) and raw water supply needed to be retained during the new WTP construction. The old plant was decommissioned over a period of 3 months. Nearing project completion a wet weather event (February 2016) resulted in additional water flows through the WTP site causing some minor displacement / erosion of soil and stone that required a brief plant shutdown to rectify the damage. Dowdens performed this work efficiently and effectively eliminating any risk to the township's drinking water supply.
Dowdens Pumping & Water Treatment design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple & Effective Plant Operation - Plant Reliability & Reduced Ongoing Maintenance.
Water Treatment Plants Key Components are listed below:
BHP Billiton Mitsubishi Alliance (BMA) have engaged Dowdens Pumping & Water Treatment's Mackay Branch to deliver a specialised Modular Underground Dewatering System at their Broadmeadow Coal Mine, located approximately 200km South West of Mackay, QLD.
The Broadmeadow Underground Coal Mine is a 'Top Coal Cave Longwall Punch' mine located approximately 30km from Moranbah. Located on BMA's Goonyella open cut mine lease, the Broadmeadow Mine was established in late 2003 and feature's BMA's first application of punch longwall mining - a highly efficient underground technique utilising an existing open cut pit for longwall panel access. Broadmeadow Mine delivered a number of synergies between BMA's underground and open cut operations, including utilisation of the existing Goonyella coal preparation plant capacity, increased flexibility to respond to market demand, improved reliability of supply for customers and optimisation of product quality through selective blending.
The Modular Underground Dewatering System (MUDS) was designed / manufactured and installed by Dowdens Mackay to optimise further development of BMA's Broadmeadow mining operations by improving on-site dewatering efficiencies. The MUDS has been utilised in developing Broadmeadow panels 12 & 13, and will help to advance mine site progression for the entire life of operations. The main objective of this project was to provide a unique, custom built air / electric pump system to improve Broadmeadow's dewatering efficiency. This was achieved through the automation of pumping systems supplied and lowering any ongoing maintenance requirements - thereby saving site operator input, lowering air / power consumption and reducing the need for BMA to further invest in dewatering pump systems.
Dowdens were engaged during the concept phase of this project to provide input and engineering advice to help BMA overcome the many operational challenges this site presented. With intimate product knowledge and via extensive direct consultation 2 unique transportable Quick Docking System (QDS) Fish Tank Dewatering POD designs were developed. Capable of operating under 1,000V power, these modular POD systems required the ability to remain operational during regular power outages, utilising the limited underground supply of compressed air. Each pump station needed considerable storage / retention capabilities (5,000L per POD) and the capacity to operate seamlessly 'in-sequence' thereby delivering zero overflows onto roadways even during loss of underground power.
The composition of the water derived from the mine's development process posed its own transportation challenges with a high water content ratio of rock, coal, trash and coal fines. A solids management system consisting of various sieves, hoppers and tank agitation components was developed and tested to ensure the coal fines and inflow management system was capable of continuous operation, whilst also delivering simplified maintenance and cleaning procedures.
The coal fines and inflow management system was designed with the ability to:
With the negotiations finalised, Dowdens proposed the fabrication of 2 Teams of 4x Dewatering PODs. Each Team is led by the newly designed 5m³ EXD QDS transportable roadway POD. 3x additional specially modified 4m³ Elliptical PODs (a combination of EXD & IP66 rated) are then positioned at strategic intervals along the panel as main gate development advances.
Dowdens Pumping & Water Treatment was successful in BMA's tendering process due to:
After a successful tendering process Dowdens team of engineers and draftsmen immediately began analysing the recovered Crinum mine 4m³ POD design. After much consideration, a plan was established to incorporate all new specifications and functionality required whilst retaining as much of the existing structure as possible, saving both fabrication time and money. This design was carried over to the new generation 4m³ Elliptical PODs.
The Narrow Gauge 5m³ Lead POD had to utilise every inch of its restricted underground foot print to facilitate the 5,000L capacity and extra-large solids screening hopper. All work access steps and ladders were designed to be stowed away to avoid contact by passing machinery. All equipment was to be readily accessible to operators, even while positioned hard against the roadway rib. The complete set of design drawings were completed within 5 days and construction began immediately ensuring delivery was made within BMA's tight project deadlines.
Specially equipped 1,000V electric motors were incorporated in the build to operate custom made hard-metal centrifugal pumps - primarily selected for water transfer between PODs operating 'in-sequence'. The Cast Iron WILDEN T15 Air Operated Double Diaphragm Pump was selected to serve as the auxiliary system for its robustness and relatively small weight-to-flow ratio. The lower weight and lower capital cost of the T15 allowed two pumps to be incorporated into each pump station to serve in duty / standby, or duty / assist mode if required.
A pneumatic control system provides seamless switching between air and electric pumping modes. Non-powered level controls allow maximum tank differential between the air pumps 'on & off' functions saving air consumption. Potential overflows are prevented by a pneumatically operated, inflow regulating valve. Each of the POD inflow manifolds are equipped with 4 auxiliary 50mm pump inputs to integrate localised pumping to the 'outbye' system. Custom built electrical control panels incorporate all EX'd field devices providing temperature, pressure, flow & fault communications via a PLC to the site Citect system. Area lighting and visual pump status indicator lights can be positioned remotely ensuring clear viewing from the mines underground roadways.
Dowdens Pumping & Water Treatment design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple & Effective Plant Operation - Plant Reliability & Reduced Ongoing Maintenance.
Modular Underground Dewatering System's Key Components are listed below: