HOW TO REGISTER FOR GRUNDFOS DOUBLE WARRANTY
All eligible Grundfos pumps* purchased must be registered in-store at either the Rockhampton Branch or Mackay Branch of Dowdens Pumping & Water Treatment (Grundfos Authorised Dealers) from which the pump is purchased from in order to qualify for DOUBLE WARRANTY. Please be aware that there is no other way to register eligible pump* purchases for DOUBLE WARRANTY!
Once a Grundfos product has been successfully registered in-store by Dowdens Pumping & Water Treatment (Mackay or Rockhampton Branches), customers will receive an email confirmation of the registration sent to their nominated email address. A copy of this confirmation must be kept, in addition to the original Tax Invoice as proof of purchase.
* BELOW IS AN OVERVIEW OF THE ELIGIBLE GRUNDFOS PUMPS:
Dowdens Pumping & Water Treatment's Rockhampton branch were engaged by local beef cattle graziers Lance and Colleen Sypher (located in Alpha, QLD) to deliver a unique surface mounted Solar Array and Pump Float to supply onsite dam water to both their residence and the property's many cattle watering troughs.
Lance and Colleen Sypher approached Dowdens Rockhampton seeking a design for a solar pumping system with the ability to float on their dam, eliminating the need for any power cables or pump modules to be placed on the bank as is the case with traditional dam solar pumping systems. Having the unit completely isolated (floating) on the surface of the dam would remove the potential for the pumping unit sustaining damage from cattle walking along the edge of the dam. Cattle are known to cause damage to solar pump modules (in particular the associated power cables) that are situated on the edge of dams.
The innovative solar pumping unit design that Dowdens developed needed to meet a required flow rate (during the summer months on average the pumps required duty is 25,000 L/day @ 10m total head). Part of this new design incorporated the solar arrays being installed level with the dams surface, the main advantage of this design feature means the pumps power supply is not affected if the floating pontoon swings or floats across the dam. Having the solar arrays set at an angle, as is found on most traditional solar pumping units, would mean the pontoon would need be to be anchored to the floor of the dam (to avoid any rotation away from direct sun), thereby substantially increasing the overall cost of this project. Angled arrays would have also increased the potential for the arrays to catch any high winds, potentially flipping the unit over into the dam.
Dowdens Pumping & Water Treatment's Rockhampton branch specialises in the design, manufacture and installation of innovative customised Solar Pumping systems for the commercial, agriculture and mining sectors of Central Queensland and the greater Capricorn Coast regions.
The final design incorporated a Mono Pumps 600 Watt SUN-RAY SRX Solar Pump due to it's highly efficient, self-priming helical rotor pump. The pontoon has been designed in a way that it can accommodate a wide range of solar pumping units, making it customisable for whatever site requirements are presented. Dowdens believe this is the first time any pump shop has mounted both the solar arrays and pump unit on a float for this application. Having the solar pump operating independently saves the customer spending time and money travelling to and from the dam each day to switch on the pump.
The entire solar pump float system was designed, manufactured, installed and commissioned on time and within budget. Dowdens Pumping & Water Treatment's Rockhampton branches design philosophy for this project was: Cost Effectiveness - Innovation - Ease of Installation - Simple & Effective Pump Operation - System Reliability & Reduced Ongoing Maintenance.
Dowdens Pumping Rockhampton's Unique Solar Pump Float - Key Components:
Cannonvale was amongst the hardest hit regions during Cyclone Debbie, so it was no surprise to Dowdens Pumping & Water Treatment's Proserpine Branch to hear Queensland Health had been advised they couldn't be guaranteed potable water supply to their Whitsunday Community Health Centre located in Cannonvale immediately after Cyclone Debbie.
Luckily Dowdens Pumping & Water Treatment's Head Office in Mackay had a portable Ultrafiltration Treatment System available, capable of supplying up to 70,000 litres of potable water per day. Queensland Health and the Whitsunday Community Health Centre in Cannonvale instructed Dowdens Pumping to supply/install the unit immediately on a temporary 'Hire' agreement in-case all mains water supply was lost.
There were two water sources available at the time - the mains water supply or bore water from the Proserpine Hospital. Queensland Health instructed Dowdens to connect the UF Treatment System to the bore water supply, in an effort to remain as self-sufficient as possible post-Cyclone Debbie.
Dowdens Pumping have previously completed numerous bore water filtration systems treating bore water with our own brand of PURION Iron Removal Filters, so this emergency UF Treatment System was quick and easy to install. PURION Iron Removal Filters pre-treat the bore water before running it through the Ultrafiltration System which then doses the filtrate with liquid chlorine to further disinfect.
Once treated Dowdens Pumping manually transported numerous loads of the potable water from the Proserpine Hospital (where the UF System was installed) directly to the Whitsunday Community Health Centre in Cannonvale, where it was stored in a potable water grade storage tank. The treated water was then used to supply the medical centre. The entire supply/installation and commissioning was successfully completed on Saturday 1st of April - only 4 days after Cyclone Debbie had hit.
If you are ever in need of potable water during a storm or emergency contact Dowdens Pumping & Water Treatment. Dowdens only require access to a reasonable source of water (bore, dam, creek) and power (generator or mains power) and we can guarantee same day potable water supply, in any situation!
Dowdens Pumping & Water Treatment's Rockhampton branch were engaged by local beef cattle graziers Kurrajong Pastoral (located near Springsure, QLD) to deliver a GRUNDFOS RSI Invertor Solar Pumping System at the Crystal Plains property to supplying onsite bore water to the property's many beef cattle watering troughs. Crystal Plains is a 3,018ha (7,458 acre) Springsure buffel grass property located 52km south of Emerald and 22km north of Springsure. The property comprises 10 dams, three bores, 14 grazing paddocks, plus several holding paddocks and water squares.
Dowdens Pumping - Rockhampton began the design of this solar pumping system with a site visit to record the height / depths of bores and to meet with the customers and garner their exact requirements for this system. Although not required for this particular bore inspection, Dowdens can offer our customers affordable Borehole and Drain inspection services using a range of Wireline Cameras. Our Wireline Cameras can operate up to a depth of 100m and deliver our customers high-resolution video and images straight to laptop / USB.
Once the proposal had been accepted, the Dowdens Industrial Workshop began sourcing the 18 x 270 Watt Solar Modules that were to be attached to 3 x 6 Module Fixed Post Array Frames. As an Authorised Grundfos Distributor Dowdens Pumping - Rockhampton were able to confidently recommend a Grundfos RSI Inverter together with the efficient SP7-17 415V Submersible Pump to be mounted and installed on this solar pumping system. The system pumps directly from a bore to an elevated position on Crystal Plains where the customer is then able to gravity feed from their established tank farm to the greater majority of his property. On average the pump transfers 50,000L/day.
"We have been working with Mitch Williams and the team from Dowdens Pumping & Water Treatment's Rockhampton Branch for a number of years and have always been happy with their service and back up support. We highly recommend Dowdens Pumping & Water Treatment's Rockhampton Branch and Mitch Williams for all their help with sourcing what we have needed for efficient stock watering systems & solar pumping applications. But it's not just the products, Dowdens have also installed & commissioned all these pumping systems for us. Cheers."
Owner - Kurrajong Pastoral
The existing pump that Dowdens replaced was an old line shaft MONO pump that was operated by Diesel engine. The installation of the new Grundfos solar system lowered ongoing maintenance and operation costs considerably as the clients no longer had to replace the column due to the accumulation of rust. To ensure this wouldn't happen again Dowdens utilised stainless steel and poly pipe in the construction.
Operating costs were lowered via the system utilising a Grundfos Invertor with Sine Wave Filter Isolation Switch together with a tank level pressure switch - meaning the pump would start and stop automatically, only when needed. This automatic operation eliminated the need for the client to regularly drive to the bore to start and stop the pump. This increased pumping efficiency also saved on the overall cost of diesel to refuel the pump. The Grundfos Invertor with Sine Wave Filter Isolation Switch, together with the Grundfos SP7-17 415V Submersible Borehole Pump were pre-wired on a custom-fabricated steel mounting frame to enable easy 'plug & play' installation. Dowdens supplied 5km of poly pipe for both the tank fill line and the gravity feed lines.
Dowdens Pumping & Water Treatment's Rockhampton branches design philosophy for this project was: Cost Effectiveness - Innovation - Ease of Installation - Simple & Effective Pump Operation - System Reliability & Reduced Ongoing Maintenance. The entire Grundfos RSI Solar Pumping System was designed, manufactured, installed and commissioned on time and within budget.
Kurrajong Pastoral's Crystal Plains Solar Pumping System - Key Components:
As an Australian owned company that began life in 1973 selling and servicing agricultural pumps, Dowdens has grown to employ over 160 staff situated across 4 branches in Mackay, Proserpine, Rockhampton and Brisbane permitting us to confidently service customers throughout Queensland, nationally and internationally. From project inception through to final commissioning - the team at Dowdens has the ability to deliver complete specialised long-term engineered solutions that are practical and innovative, ensuring our clients benefit from greater productivity and reduced downtime.
With dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers - Dowdens Pumping & Water Treatment offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for solar pumping and water treatment systems!
Grundfos has long been regarded for their high quality and reliable pumps. The Grundfos SCALA2 takes design innovation, comfort and simplicity to the next level and is set to be a game changer in domestic boosting. The NEW Grundfos SCALA2 is a robust, fully integrated, self-priming pump suitable for use from both above and below ground water sources. The compact system features a pump, motor, tank, sensor, drive and non-return valve in one compact unit that is quick and easy to install.
The SCALA2 is an energy efficient pump featuring an integrated speed controller that ensures constant water pressure regardless of variations in demand or inlet pressure. For those living in areas of poor power supply or those that are sometime affected by power outages, the SCALA2 can also be run on a generator, due to its ability to be able to handle varying voltages.
The variable speed controller also matches the power consumption with the required water output, which also helps to conserve energy and reduce your energy bills. To protect the pump and help ensure a long life, the SCALA2 includes a range of protective features. Dry run protection automatically stops operation when the water source runs out, to help prevent damage, and the anti-cycling feature detects any unnatural cycling and alerts the user via the protection indicator on the control panel.
Another unique benefit of the SCALA2 is its quiet operation, thanks to the permanent magnet motor and water cooling technology. The high efficiency motor is significantly quieter than traditional speed-controlled motors and the SCALA2 is cooled by the water it pumps, eliminating the need for a noisy fan. This makes the SCALA2 one of the quietest domestic boosting pumps currently available on the market.
For ease of selection, the SCALA2 suits most domestic pressure boosting applications and is capable of supplying water for small single level homes up to larger multi-storey homes.
Aurizon Holdings Limited have engaged Dowdens Pumping & Water Treatment [Mackay & Brisbane Branches] to deliver a Water Treatment Plant (WTP) at their Coppabella Township, located on the Goonyella Rail Corridor (the world's largest metallurgical coal rail system) - 159 kilometres South West of Mackay, QLD.
The township of Coppabella was primarily designed and built to service the junction of two railway lines (one from Goonyella Coal Mine and one from Saraji Coal Mine) and to provide accommodation to the regions coal mine workers in work depots. The town was established in three stages, with the first being completed in 1971, the second in 1977 and the third and final stage in 1984. The town is wholly owned and operated by Aurizon Holdings Limited and contains: stations, residences, single-quarters, work depots, hotel, a shop, swimming pool, football oval, caravan park, school, ambulance, fire brigade and of course the new Dowdens Water Treatment Plant which is capable of producing of up to 900kL of potable water per day.
Dowdens engineers and service crews designed, manufactured, installed and commissioned the Coppabella WTP to treat raw water to Australian Drinking Water Standards. As the Principal Contractor Dowdens were provided a set of feed supply water parameters coming into the WTP, and water quality requirements for the delivery of the town's drinking water. From these basics the $2.5 million project came to fruition. The Dowdens WTP replaced the existing water softening plant (located adjacent to the new WTP), whilst future-proofing the growth of the Coppabella township by increasing the WTP's maximum daily drinking water production capacity up to 900 kL/day.
The new WTP is completely automated and user adjustable via the GE Human Machine Interface (HMI) situated in the purpose built site Control Room / Office, minimising the need for direct operator interaction / intervention on-site. A dedicated remote monitoring / alert messaging system was also provided so that in the event of a critical alarm the EDAC 700 RTU will call the WTP Operators advising them of system alarm status via pre-recorded spoken messages.
Security of the WTP site was significantly improved with the establishment of a controlled compound restricting access to authorised personnel only (pictured below). Dowdens also eliminated the need for repetitive manual handling of typical WTP chemical consumables on-site (Salt, Liquid Chlorine and Soda Ash) via the integration of various bulk storage systems.
Dowdens were successful in the tendering process due to:
Dowdens coordinated the design, build and commissioning of the WTP from project inception through to final handover. This included, but was not limited to: preliminary design - detailed design - risk assessments (with client and consulting engineers) - preliminary civil works establishing the site (levelling site) - under boring Peak Downs Hwy for installation of raw water pipeline - installation of all underground services - pouring of slabs - construction of the Ion Exchange (IX) building - installation of process equipment - installation of all interconnecting pipework - electrical installation of control panel and field instrumentation / equipment - commissioning of instruments / equipment - commissioning of PLC program and HMI - successful completion of 'Proof of Performance' testing and all necessary operator training.
The inclusion of a unique Brine generation system was a novel approach that incorporated a salt bulk bag unloader (capable of lifting 1200kg bags - pictured below) and a proprietary piece of equipment from the USA [BRINE ExtremePro]. The IX system is flexible in its design and is capable of producing between 150 - 900 kL/day of potable water with the IX system constantly analysing and compensating for variations of incoming bore water hardness levels.
The existing water softening plant (located adjacent to the new WTP) and raw water supply needed to be retained during the new WTP construction. The old plant was decommissioned over a period of 3 months. Nearing project completion a wet weather event (February 2016) resulted in additional water flows through the WTP site causing some minor displacement / erosion of soil and stone that required a brief plant shutdown to rectify the damage. Dowdens performed this work efficiently and effectively eliminating any risk to the township's drinking water supply.
Dowdens Pumping & Water Treatment design philosophy for this project was: Cost Effectiveness - Current Best Practice - Ease of Installation - Simple & Effective Plant Operation - Plant Reliability & Reduced Ongoing Maintenance.
Water Treatment Plants Key Components are listed below:
Here are two videos taken from the latest series of 'Irrigation Efficiency' Case Studies produced by the Dowdens Pumping & Water Treatment Agriculture Department.
The first video illustrates the remarkable energy and water use savings that have resulted from a Valley Polyline Pivot installation at Tony Bugeja's local Mackay Sugar Cane Farm located in Homebush, QLD.
The second video illustrates the considerable energy and water use savings that have resulted from a Variable Speed Drive Irrisys irrigation system working in conjunction with a Valley Centre Pivot and Davey pump on John Fox's 300ha Sugar Cane Farm located in Wagoora, QLD.
Dowdens Pumping & Water Treatment's Mackay branch was engaged by Anglo American - Moranbah North Coal Mine to design, engineer and build a boost pump station to supply raw water to the longwall area. Dowdens Pumping & Water Treatment designed and built the longwall boost pump station utilising dual variable speed pumps to enable the station to cater for varying duties as the underground workings progress further away from the station.
Anglo American's Moranbah North coal mine began operation in 1998 as an underground longwall mine and currently supplies 4.5m tonne annually of high fluidity premium hard coking coal mainly for export to iron and steel manufacturers in Japan, Korea and Taiwan.
All design, fabrication, installation & commissioning of the longwall boost pump station was undertaken by Dowdens Mackay's in-house Engineering, Fabrication & Workshop Departments and all electrical componentry of the longwall boost pump station was supplied, installed and commissioned by Major Electrical. With a history of successful installations over the past 20 years throughout the Queensland Mining Sector Dowdens Pumping & Water Treatment have the ability to expertly design / manufacture / install and commission specialised pumping and water treatment solutions that are built primarily in-house & onsite to our client's specific unique requirements.
Dowdens dedicated departments of industry trained engineers, draftsmen, project managers, sales staff and tradespeople including fitters, mechanics, polywelders, machinists, plumbers, electricians and boiler makers enable us to offer an unmatched range of world-class engineering solutions for any type of water management project. We truly are Queensland's premier one-stop-shop for pumping and water treatment systems!
"The longwall booster pump station was taken underground into immediate service after only a couple of days. There is normally a one or two month delay with above ground commissioning for all new units. Since the pump powered up after the first run it has not stopped running and is sitting at only 10% duty. The longwall has cut 128,000 tonnes so far which is exceptional. Any future boost pump orders from Dowdens Pumping & Water Treatment will not require any changes to the design or manufacture saving us both time & money."
The pump station boosts water pressure to the longwall currently some 6,000m away. Comprehensive 'pre-challenge' testing was completed prior to the station being transported to site, with all parameters being set during this time. Dowdens internal teams of specialised engineers, CAD draftsmen and tradespeople were able to design and build the station on time and to a tight budget, with Anglo American extremely happy with the work undertaken and product supplied.
Key Pump Station Features:
Total Water Volume Transfer: 30L/sec @ 80m head (currently)
Wilmar Sugar Australia Limited employed Dowdens Pumping & Water Treatment [Mackay] to deliver a broad acre irrigation system at their Gibson Creek sugarcane farm. Wilmar Sugar Australia Limited is Australia's largest raw sugar producer and one of the top 10 producers in the world.
The Gibson Creek sugarcane farm has a total area of 2,000ha, with works completed by Dowdens to date delivering irrigation to over 750ha of sugarcane - this project is still ongoing with the aim to irrigate the full 2,000ha upon completion. The broad acre irrigation system was designed, sourced, installed and commissioned by the Dowdens Pumping & Water Treatment Agricultural Sales Team, which has over 125 years combined agriculture irrigation experience.
The system is required to pump water stored in Wilmar's onsite dam (which when completed will hold a total of 2,000ML) to various irrigation devices watering 2,000ha of sugarcane.CLICK IMAGES TO VIEW FULL PROJECT GALLERY
To date the project has seen the team at Dowdens construct, install and commission six Valley Center Pivot Irrigators, with spans ranging from 520m down to 410m, and three hard hose poly line traveling irrigators.
Water for the irrigation system (sourced from Wilmar's 2,000ML onsite dam) required Dowdens to lay an extensive network of poly and PVC mains pipework ranging from 500mm to 150mm in diameter. In total over 12kms of mains pipe has been laid so far.
The entire system is gravity fed from the large onsite dam with a 6-cylinder John Deere diesel engine centrifugal pump feeding the six pivots, and three IVECO-Caprari multistage diesel booster pumps [pictured below] kicking in to raise mains pressure when water is required at the three hard hose poly line travelling irrigators.
The entire project was overseen and managed by Glenn Agnew from the Dowdens Pumping & Water Treatment [Mackay] Agricultural Sales Team.
Key Project Features:
Dowdens Pumping and Water Treatment have successfully designed, manufactured and commissioned a self-contained Solar Emergency Eye Wash and Safety Shower. The safety station incorporates both safety shower and eye wash facilities, which are supplied from a water tank via a solar powered Grundfos pump.
This unit was designed and manufactured to comply with Australian Standards AS4775-2007.
Dowdens supplied the portable Solar Eye Wash and Safety Shower station to Downer EDI Mining Blasting Services for use at the Rio Tinto Coal Mount Thorley open cut coal mines (located 15km South West of Singleton in the Hunter Valley region of NSW).
Project's Supply Scope: