Dear Valued Customers,
We hope this message finds you well. We would like to inform you about an upcoming change in our business operations. Starting 3rd Oct onwards, we will be closing our doors on Saturdays. We wanted to share the reasons behind this decision and how it will positively impact our service to you.
Due to unforeseen staff shortages and a general decrease in business activities on Saturdays, we have decided to re-evaluate our operating hours. While this change might come as a surprise, please understand that it is a necessary step to ensure that we can maintain our high levels of service during the rest of the week.
In order to continue providing you with the exceptional service you deserve, we encourage you to be more proactive in engaging with us during the weekdays. Our team will be fully staffed and ready to assist you from Monday to Friday. By reaching out earlier in the week, you’ll have our undivided attention and more efficient service.
We truly appreciate your understanding and continued support. Thank you for being a valued customer, and we look forward to serving you even better during the weekdays.
If you have any questions or concerns, you are welcome to reply to this email or contact us on 1300176074.
Best Regards,
Dowdens Pumping & Water Treatment (Mackay)